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Open A Case

One controlled channel.

If a notice has landed, the fastest move is to route it here before anything reaches the vendor. Tell us what you are facing and a partner will respond inside the window that matters.

What happens when you open a case

We treat the first message as the start of the Respond phase. A partner reads it the same business day, agrees scope and confidentiality with you, and from that point the vendor receives nothing that has not been reviewed. This single controlled channel is how we keep your audit response clean, and it is why this form is the only way to reach us.

What to include

Tell us which products are in scope, whether a formal notice has arrived, and how many days are left on the clock. If you have the notice letter, say so and we will tell you how to share it securely. The more we know up front, the faster we can take over first contact.

What we will not do

We will not sit on the vendor's side, and we do not resell OpenText software. We are buyer side only and not affiliated with OpenText Corporation. If you are still deciding, the four Rs method and the engagement files show how the work runs.

Open A Case · Confidential

Submitting routes your case to a partner and redirects you to a confirmation page. We respond inside the seven day notice window.